At Astro Globe (astroglobe.org), we value the privacy and confidentiality of our users. This Privacy Policy outlines the types of information we collect, how we use, store, and protect it, and your rights regarding your personal data. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. The types of information collected include:
a. Personal Information
- Contact Information: Name, email address, phone number, and other contact details that you voluntarily provide when registering or using our services.
- Birth Details: Date, time, and place of birth, which are necessary for astrological calculations and predictions.
- Payment Information: Credit/debit card details, UPI, and other payment methods you provide while purchasing our services. Payments are processed through secure third-party gateways, and we do not store your card information.
- Consultation Records: If you participate in a consultation, we may collect information related to the session, including recordings or transcripts of the consultation (if applicable).
b. Non-Personal Information
- Technical Information: We may collect information such as your IP address, browser type, device information, operating system, and browsing behavior through cookies and other tracking technologies.
- Usage Data: Information about how you use our website, including pages visited, links clicked, and features used.
2. How We Use Your Information
We use the information collected for the following purposes:
- Service Delivery: To provide personalized astrological consultations, tarot readings, and related services.
- Account Management: To manage your account, provide customer support, and send you important notifications.
- Payment Processing: To facilitate payment for our services and verify transactions.
- Marketing and Promotions: To send you promotional content, updates, offers, and newsletters that may interest you (you may opt-out at any time).
- Website Improvement: To analyze and improve our website’s performance, enhance user experience, and troubleshoot technical issues.
3. Data Sharing and Disclosure
Astro Globe does not sell, rent, or trade your personal information to third parties. However, we may share your data with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services (e.g., payment processors, hosting providers, analytics services).
- Legal Compliance: We may disclose your information if required by law or in response to valid legal requests from public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Data Security
We take the security of your personal information seriously and implement reasonable physical, technical, and administrative measures to protect your data from unauthorized access, loss, misuse, or alteration. These measures include:
- Encryption: Sensitive information, such as payment details, is encrypted during transmission using secure socket layer (SSL) technology.
- Access Control: Only authorized personnel have access to your personal information, and they are required to maintain confidentiality.
Despite our efforts to safeguard your data, no security system is entirely foolproof. Therefore, we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information and enhance your experience on our website. Cookies are small data files stored on your device that help us recognize your browser, remember your preferences, and analyze site traffic.
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website and services.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Astro Globe. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Your Rights
As a user, you have certain rights regarding your personal information, including:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request the correction of inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.
- Opt-Out: You may opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
8. Children’s Privacy
Astro Globe does not knowingly collect personal information from individuals under the age of 18. If we become aware that a child has provided us with personal data, we will take steps to delete the information as soon as possible. If you believe that we may have collected information from a child under 18, please contact us immediately.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.
10. Changes to the Privacy Policy
Astro Globe reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, along with the updated “Effective Date.” Your continued use of our services after any modifications will constitute your acknowledgment and acceptance of the changes.
